This website is operated by Kaminee, a sole proprietorship. We are based at 2 Union Court, Sheen Road, Richmond, Surrey, TW9 1AD. We can be contacted at this address or call +44 (0)20 8948 5728.

Payment

We accept payment via credit card. We welcome orders placed over the phone as well. For avoidance of doubt, your credit card will be charged in UK Pounds Sterling.

Colours

Please note that due to the nature of the lighting involved in photographing items on view on this website, there may be a minimal variation in the appearance of these items in person.

Product Information

Please note that while we do our best to update this website on a regular basis, goods are subject to availability. You will be contacted if your colour or style choice is not available and asked for a second choice or whether you are prepared to wait for our next delivery.

Refund policy

All sizes and measurements are approximate, however we do make every effort to ensure they are as accurate as possible. Unless otherwise stated, sizes indicated are UK sizes. Please refer to the size guide for clarification.

We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the Website are correct at the time when the relevant information was entered onto the system. We reserve the right to refuse orders where product information has been mis-published, including prices and promotions.

Prices are subject to change without notice. UK prices are inclusive of VAT (as applicable).

Purchase of Products

When you place an order on the Website we shall email you an acknowledgement. Once you have checked out and your order has been confirmed you will not be able to make any changes to your order so please make sure that everything is correct before clicking the confirm button.

Any discounts triggered by the entry of a promotional code will not be applied until the order is accepted but will be detailed on the invoice.

We reserve the right to refuse an order. Non-acceptance of an order may, for example, result from one of the following:

  • The product ordered being unavailable from stock
  • Our inability to obtain authorisation of payment
  • The identification of an error within the product information, including price or promotion

If there are any problems with your order we shall contact you. We reserve the right to reject any offer to purchase by you at any time.

We will take all reasonable care, in so far as it is within our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the Website.

Availability

Please note that while we do our best to update this website on a regular basis, goods are subject to availability. You will be contacted if your colour or style choice is not available and asked for a second choice or whether you are prepared to wait for our next delivery.

Refund policy – non sale merchandise

Where applicable, you may cancel your order in accordance with your rights under the Consumer Contracts Regulations.

We offer a 14-day returns period for all non-sale items purchased at this website. Should you wish to cancel your order, we offer a 7-day period for you to notify us about the cancellation. Please e-mail us at info@kaminee.co.uk should you wish to cancel your order. We calculate this from the date your order was received. Please ensure that goods are returned in the same condition as when sold by registered post for a full refund along with a copy of your receipt. Please note that you will not be refunded the postage for returning the goods but will be eligible for postage costs for orders placed in the UK (overseas orders – not eligible). Refunds are issued within 7 days of receipt of returned goods.

Your UK statutory rights are not affected by our returns policy.

Refund policy – sale merchandise

Where applicable, you may cancel your order in accordance with your rights under the Consumer Contracts Regulations.

We offer a 14-day returns period for all sale items purchased at this website. We calculate this from the date your order was received. Please ensure that goods are returned in the same condition as when sold by registered post for a full refund along with a copy of your receipt. Please note that you will not be refunded the postage. Please note that your credit card or paypal account will not be refunded if you are returning an item on sale. Refunds for sale merchandise are issued in the form of credit note and are issued within 7 days of receipt of returned goods.

Your UK statutory rights are not affected by our returns policy.

Intellectual Property Rights

The Site and its content are protected by intellectual property rights, including copyright and trade marks. Except as expressly authorised by us or relevant third parties, you agree not to copy, download, adapt, alter, modify, rent, lease, loan, sell, distribute or create derivative works of any content of the Site, in whole or in part.

Legal

To the fullest extent permitted by Law, Kaminee is providing this website and its contents on an ‘as is’ basis and makes no (and expressly disclaims all) representations or warranties of any kind with respect to this website or its contents including, without limitation, warranties of merchantability and fitness for a particular purpose. In addition, Kaminee does not represent or warrant that the information accessible via this website is accurate, complete or current.

Except as specifically stated on this website, to the fullest extent permitted at law, neither Kaminee or any of its affiliates, directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this website. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.

For the avoidance of doubt, Kaminee does not limit its liability for death or personal injury to the extent only that it arises as a result of the negligence of Kaminee, its affiliates, directors, employees or other representatives.

We shall not be liable to any person for any loss or damage, which may arise from the use of any of the information contained in any of the materials on this website.

All rights, including copyright, in this website are owned by or licensed to Kaminee. Any use of the Website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of Kaminee. We have taken every care in the preparation of the content of this Website. To the extent permitted by applicable law, and save as otherwise specified by us, we disclaim all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website.

These exclusions of liability shall not apply to any damages arising from death or personal injury caused by our negligence.

These terms and conditions shall be governed by and construed in accordance with English Law and it is agreed that the English courts shall have exclusive jurisdiction in the event of a dispute. If any terms shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severed and shall not affect the validity and enforceability of the remaining provisions.

Copyright

All information on this Site is © Kaminee or its subsidiaries or, where applicable, independent content providers and third parties. All rights reserved.

Kaminee
2 Union Court
Sheen Road
Richmond
Surrey TW9 1AD
United Kingdom
+44 (0)20 8948 5728