Delivery
Goods are subject to availability. As there is a delay between the time when the order is placed and the time when the order is accepted, the stock position relating to particular items may change. If an item you have ordered becomes out of stock before we accept the order we shall notify you as soon as possible and you will not be charged for the out of stock items.
We usually ship well within 7 days of order. We will contact you if we are unable to dispatch your order within 7 days with an estimated date of delivery. Our standard UK delivery charge is £10 per order. Items are sent by DHL delivery.
Returns
Returns – non sale merchandise
Where applicable, you may cancel your order in accordance with your rights under the Distance Selling Regulations.
We offer a 28-day returns period for all non-sale items purchased at this website. We calculate this from the date your order was dispatched. Refunds are processed within 7 days of receipt of the returned goods.
Your UK statutory rights are not affected by our returns policy.
Returns – sale merchandise
Where applicable, you may cancel your order in accordance with your rights under the Distance Selling Regulations.
We offer a 14-day returns period for all sale items purchased at this website. We calculate this from the date your order was dispatched. Please ensure that goods are returned in the same condition as when sold by registered post for a full refund along with a copy of your receipt. Please note that you will not be refunded the postage. Please note that your credit card or paypal account will not be refunded if you are returning an item on sale. Refunds for sale merchandise are issued in the form of credit note and are issued within 7 days of receipt of returned goods.
Your UK statutory rights are not affected by our returns policy.